Cant download iphone app that shows cloud icon

Check your payment method You might need to have a payment method on file, even if the app that you want to download is free. Prioritize the download From the Home Screen, touch and hold the app. Restart your device Restart your iPhone or restart your iPad. Then check to see if you can download or update apps. Published Date: October 01, Yes No. Question: Q: Hi I can't download cloud apps pls help??????

More Less. Communities Get Support. Sign in Sign in Sign in corporate. Browse Search. Ask a question. User profile for user: Aakash Duhan Aakash Duhan. I the apps with symbol cloud and blue arrow I can't download it. I can download new apps and when I delete them and try download again there is cloud symbol and I can't download them.

This indicates that the app has already been purchased with your Apple ID This includes free apps. Once you have purchased an app with your Apple ID, you own that app forever, whether you choose to delete it at some point in the future or not. Over the course of having your Apple ID and downloading apps to your different devices, it occasionally happens that you will download something and remove it so quickly that you forget that you ever had it.

And since apps can be purchased by any device that is using your Apple ID, you may have purchased the app on your iPad, or a spouse or family member that shares your Apple ID might have purchased the app for themselves. Add a comment. Active Oldest Votes. Hopefully, it will start downloading! For me this solved the problem. Improve this answer. Joana B Joana B 31 2 2 bronze badges.

These might look obvious but it's always best to check: Make sure you're connected to the internet and that you have a good, strong signal. Do you have enough space available on your device? You didn't mention the device or space used but if you don't have enough space available for the app, it won't download. Do other apps download? Try downloading a free app. This makes sure your network settings are not messed up.

Reboot your device and try again. Reset your Network settings to the defaults. If all those fail, it's time to contact Apple.