Connecting the Camera. How do I pair my camera with the app? How can I change the Wi-Fi name and password? Why can't I connect to Wi-Fi? Why can't I detect the camera's Wi-Fi hotspot? How can I connect multiple cameras to my app? What is the camera's factory default WiFi hotspot? My phone is connected to the app. Why does the video freeze when I try to watch it? What is the maximum distance between camera and mobile phone when controlling camera using the app?
What is the WiFi transmission speed? Why can't I access the internet after the app has connected to my camera? How do I take photo or video? What scenes are my camera suited for? How do I capture photos while recording? How do I quickly take a picture? When I take a photo in low light, why is the reaction time very slow? Why do videos shot under light sources have horizontal stripes? Why isn't my touchscreen responding? What is In Housing Mode and how do I use it?
Why doesn't my camera have sound? How do I get my camera focused? What are some of my camera's advanced options, such as shutter and white balance? Aperture, shutter speed, metering mode, white balance, sensitivity, exposure value compensation? What is the image stabilization function? Which resolutions are supported? What is the auto low light feature? How do I set or change the camera's time? Why is there no timestamp? How do I go back to the launch screen when camera is first powered on?
Why is my video divided into multiple clips when I am recording? Why are the videos not divided according to the above rules? Why is the loop recording prompting me about insufficient space? Will the video being shot be saved if all of a sudden the battery drains out or the memory runs out? Why the app stops working after its being connected to the camera? The LCD preview is too bright, too white or just totally white. Video files cannot be played back. While taking photos or recording, the screen suddenly turns black but the light is still blinking.
How do I use my camera at night? Does it come with flash? Why do my nighttime videos have streaking? How do I correct this? Why does the preview image in photo mode sometimes display in black and white? How do I resolve this? Does the camera have RAW mode? What's the highest frames per second fps for 4K video? Why I can only get it up to 25 fps? What's the meaning of Ultra resolution? Why the length of the videos are all 8'30" when shooting 4K videos? Why is it taking a longer time to finish recording a 4K video?
When shooting in loop mode, why does it generate five 1-minute long video files? Why are the photos and videos distorted on the margins? How do I download videos and photos from the app? Where did my downloaded videos and photos go? How do I edit photos and videos within the app? How do I share my photos and videos? When I playback my videos on the computer, the sound sometimes is lagged or simply there is no sound.
What happened? And why I have trouble playback the videos sometimes? What are the naming guidelines for photos and videos captured by the camera? Why can't my iPhone download videos from the camera? What is the bitrate for each resolution? How much space does each minute of video take up accordingly?
Why does the camera feel hot while charging? What are the battery specification and charging requirements? How long will it take the battery to fully charge? How long can it be used for? Can I charge my camera using a mobile charger?
Can I use my camera while charging? Can I charge my camera with car charger? Can I charge my camera with my computer through an USB cable? Can I remove the battery and connect the camera directly to the power supply to continue usage? Does this do damage to the camera hardware? Must the smart phone be turned on while using YI Smart Dashcam? What smart phone systems are supported by YI Smart Dashcam?
Is the video recording divided into 3-minute clips? Why there are video clips less than 3 minutes images missing between different clips? Is it possible to record emergency video clips one immediately after another?
Why are the videos shot at night blurred? Why are the video files in MPEG-4 format? Can I choose from other video formats? Does YI Smart Dashcam support loop-recording? Why are the videos blurred?
The camera lens flares severely. What can I do if some of the video files are missing? How long is the video recorded by YI Smart Dashcam? Why do my video clips look not so satisfactory? What can be the highest resolution of the video recorded by YI Smart Dashcam? Does YI Smart Dashcam have internal storage? Does it contain a memory card? Does it delete videos automatically or manually when the memory card is full? Which manufacturer is better, Samsung or Sandisk?
What should be the file format of the MicroSD card? If emergency video files have to be deleted manually, can the camera continue recording when the card is full?
What is the best portable battery pack for YI? What is the electric current when the camera is in use? Can YI Smart Dashcam keep recording after car? What is the applicable temperature of the camera?
What is the designed capacity of the built-in battery? Can YI Smart Dashcam be charged by the 12v in-car battery? How to use the cigarette-lighter adapter? My camera is still working after I parked the car and pull out the key? Camera Installation. In the cold areas, the suction cup cannot be attached firmly to the windscreen?
How long is the charging cable? What is the applicable temperature for YI Smart Dashcam? In the north the temperature will easily drop under degrees centigrade, so YI Smart Dashcam will be out of use?
Is there any car models that YI Smart Dashcam cannot be installed? Why does the plastic case of the camera become hot when it is in use? Is YI Smart Dashcam equipped with parking surveillance function? The video clips played in other players seem to be more clear than that played in APP built-in player?
What is the focal length of YI Smart Dashcam? Tell me more about the lens of the camera? Is YI Smart Dashcam equipped with one or two lenses? Will YI Smart Dashcam enable infra-red backlight whiling recording at night? What can I do if my camera cannot boot? Option 1: Save the video clip or image needed to your smart phone using the YI APP, and then export the files from your smart phone to the computer.
Option 2: All the files are stored in the microSD card in the camera. Extract the microSD card from the camera and insert it into your computer to export the files. Option 3: Detach the camera from the holder and connect it to the computer using the micro-USB data cable the charging cable provided with the camera is not a USB data cable so it cannot be used for data transportation.
YI Home Camera. YI Home Camera 2. Please refer to for detail instructions. Press Release. Online Shop. Kami Store UK.
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